Suniti Kunar
A result oriented professional having over 18 years of experience in Frontline operations in leading hotels of India like Taj Group of Hotels, ITC Maurya Shereton. Suniti is proficient in managing the entire gamut of hotel functions such as Front office, Food and Beverage, executive and staff Training, recruitment, Induction & Orientation and Housekeeping, including resource planning, procurement and maintenance of inventory levels for smooth functioning of operations.
She has a proven track record of developing procedures, service standards and operational policies, planning & implementing effective control measures to improve efficiency of the unit. She is a consistent performer with expertise in increasing productivity and streamlining workflow by applying Malcom Balridge Quality model.
Her core competencies include formulating unit level strategies using the Balance score card, developing department standards, Conducting workshops on supervisory skills, quality tools, train the trainer, team building, crisis management, innovation, creative thinking, Business excellence .She has demonstrated skills in relationship management and communication coupled with exceptional team development and managerial abilities.